Job Description

• Employee lifecycle management

  • Collects, monitors, records, enters and / or updates employee data, in order to keep the personnel administration, HRIS and files and archives up-to-date, so that the administration and data is complete, accurate and reliable and meets accessibility requirements and privacy legislation. Checks the quality and consistency of any employee master data

  • May maintain holidays & leave, working hours administration and other benefit data through dedicated systems

  • Assists in the periodic cleaning of records and archives, in accordance with legal requirements

• Benefits administration

  • Maintains benefits administration, including onboarding activities for various insurances and other benefits, lifecycle changes in benefits entitlements, regulatory reporting and audits.

  • Updates of the records of fixed (gross) wage information and personnel information, related to tax and social security laws, collective provisions, individual arrangements etc.

  • May process standard payroll or benefit related queries and changes (such as worker certificates, information systems updates like births, marital status).

• Service orientation

  • Answers questions and responds to requests from Line Managers, Employees, and the HR community, (re)directing questions if appropriate to the HR Business Partner or line management

  • Strives to realize a timely response, with high accuracy and personal touch.

  • Provides pro-active information to employees and line management on the implementation of social laws, collective labour agreements, working conditions, etc.

• Reporting

  •  May produce standard reports from the relevant HRIS systems

• Continuous Improvement

  • Seeks continuous improvement of existing processes, by analyzing root cause of issues and bugs, share tips for improvements with the Team Lead and shares findings with the team.

• Other duties

  • Performs all other common activities such as coordination and/or execution of procedures for births, weddings, sickness, etc., maintaining information on intranet or other means of internal communication (on HR related issues), and/or organize internal/external meetings on HR related matters (on sickness, like Social Medical Team meetings)

  • May coordinate salary review and bonus cycle processes

  • May coordinate internal, external or on-line training activities

  • Contributes to review the processes, templates and procedures based on experience, to build the HR Shared Services and/or for continuous improvement purpose.

QUALIFICATIONS AND EXPERIENCE

• Knowledge of and experience with:

  • HR Instruments.

  • Social legislation / Collective Labour Agreements

  • Working conditions

  • Employee Information Systems

  • Microsoft Office (especially Word and Excel)

  • Good communication and written skills in both local language and English

KEY PERFORMANCE INDICATORS

• Accountability and accuracy

• Knowledge of employment and collective

• High service orientation

• Continuous improvement mindset

• Confidential handling personnel data